Terms of Service

These Terms of Service (“Terms”) govern access to and use of the website operated by PT NEXT TECH SOFTWARE (“Company”, “we”, “us”, “our”), as well as general information regarding our software development and technology services

By accessing this website, submitting an inquiry, requesting a proposal, or engaging with us regarding our services, you agree to these Terms. If you do not agree with these Terms, you should not use this website

1. Company Information

This website is operated by:

2. Our Services

The Company provides B2B software development and technology services

Our services may include custom software development, web applications, mobile applications, digital platforms, business automation, system integrations, technical consulting, implementation, support and maintenance

Information on this website is provided for general business and informational purposes only. Specific services are provided under separate proposals, Statements of Work, service agreements, order forms, invoices or other written arrangements agreed with the client

3. Technology Provider Only

The Company acts solely as a technology services provider

The Company does not provide banking, payment, e-money, investment, lending, crypto-asset, wallet, custody, remittance, acquiring, card issuing or other regulated financial services

Where a client’s project involves regulated financial functionality, the Company provides technical implementation services only and does not operate, control or offer the regulated service to end users

The client and/or its licensed financial service providers remain solely responsible for all required licences, regulatory approvals, KYC/AML, sanctions screening, transaction monitoring, customer onboarding, customer disclosures and other regulated obligations

The Company does not knowingly provide services for projects designed to facilitate fraud, money laundering, sanctions evasion, unlicensed financial services, illegal gambling, unlawful surveillance, deceptive marketing, infringement of third-party rights or other activities prohibited by applicable law

The Company may refuse, suspend or terminate cooperation where it reasonably believes that a project, client instruction, requested functionality or intended use may be unlawful, misleading, harmful, abusive or inconsistent with the Company’s legal, security, reputational or compliance obligations

Nothing on this website should be interpreted as an offer to provide regulated financial services

4. Use of the Website

You may use this website only for lawful purposes

You must not misuse the website or interfere with its operation, attempt to gain unauthorised access to any systems, servers, accounts or data, use automated scraping or data extraction tools without permission, upload or transmit malware, harmful code, spam or unlawful materials, copy or exploit website content without our prior written consent, or use the website in a misleading, fraudulent, abusive or unlawful manner

We may restrict or suspend access to the website if we reasonably believe that the website is being misused or used in violation of these Terms

5. Website Content

We make reasonable efforts to keep information on this website accurate and up to date. However, website content is provided for general informational purposes only

Nothing on this website creates a binding offer, warranty, quotation, service commitment, professional advice or client relationship unless confirmed in a written agreement accepted by the Company

Descriptions of services, examples, case studies, timelines, pricing indications, estimates and performance results are illustrative only. Actual results may vary depending on project scope, client requirements, technical environment, third-party providers, implementation timelines and other circumstances

6. Client Projects

Any client project is subject to the applicable proposal, Statement of Work, service agreement, order form, invoice or other written arrangement agreed between the Company and the client

Unless otherwise agreed in writing, the applicable written agreement will define the project scope, deliverables, fees, payment schedule, milestones, acceptance criteria, intellectual property rights, support, maintenance, cancellation terms, confidentiality obligations and liability limitations

The Company is not responsible for any delay, failure or additional cost caused by incomplete requirements, delayed client feedback, unavailable client systems, third-party provider issues, changes in scope or client-side dependencies

7. Fees, Payments and Cancellations

Fees, milestones, payment schedules and invoicing terms are agreed separately with each client

Fees for custom software development, technical consulting, implementation, support and maintenance services are generally non-refundable once work has commenced, except as expressly agreed in the applicable proposal, Statement of Work, service agreement or invoice

Any cancellation, refund, credit, milestone adjustment or termination payment shall be determined by the agreed scope, completed work, accepted deliverables, third-party costs, committed resources and the applicable written agreement

The Company may suspend work or access to services if invoices remain unpaid after the due date, subject to the terms of the applicable agreement

8. Intellectual Property

All content on this website, including text, design, graphics, logos, icons, layouts, images, materials and other website elements, is owned by or licensed to the Company and is protected by applicable intellectual property laws

You may not copy, modify, distribute, publish, reproduce or use website content for commercial purposes without our prior written consent

Intellectual property rights in client project deliverables are governed by the applicable proposal, Statement of Work, service agreement or other written arrangement

Unless otherwise agreed in writing, the Company retains ownership of its pre-existing materials, know-how, methodologies, reusable components, tools, templates, libraries, workflows and general technical knowledge developed independently of a specific client project

9. Client Responsibilities

Clients are responsible for providing accurate and complete project requirements, timely feedback, approvals and decisions, appropriate access required for project delivery, and lawful materials, data and instructions

Clients are also responsible for obtaining any required licences, permissions, consents or regulatory approvals, reviewing and testing deliverables before production use, maintaining the security of client-controlled systems, accounts and infrastructure, and complying with laws and regulations applicable to their business, users and industry

The Company is not responsible for the legality, accuracy or suitability of client-provided materials, data, business models, workflows, regulatory assumptions or instructions

10. Data Protection

We process personal data in accordance with our Privacy Policy

Where we process personal data on behalf of a client in connection with software development, implementation, integration, support, maintenance or related technology services, such processing may be governed by our Data Processing Agreement or equivalent data protection terms

The client remains responsible for ensuring that it has a lawful basis for providing personal data to the Company and for giving any required notices or obtaining any required consents from data subjects

Our use of cookies and similar technologies is described in our Cookie Policy

11. Confidentiality

Where the Company receives non-public information from a client in connection with a project or potential engagement, the Company will treat such information as confidential and use it only for the purpose of evaluating, delivering or supporting the relevant services

Confidentiality obligations may be further specified in a proposal, Statement of Work, service agreement, non-disclosure agreement or other written arrangement

Confidentiality obligations do not apply to information that is publicly available, already known without restriction, independently developed, lawfully received from a third party or required to be disclosed by law

12. Third-Party Services

Our website or services may refer to, rely on or integrate with third-party platforms, tools, APIs, hosting providers, software libraries, analytics tools, payment providers, communication tools or other external services

We are not responsible for third-party websites, services, availability, security, content, terms, policies or performance

Use of third-party services may be subject to separate terms, fees, licences, data processing terms or security requirements imposed by the relevant third-party provider

13. Support and Service Levels

Support, maintenance, response times, uptime commitments, incident handling procedures and service levels apply only where expressly agreed in the applicable service agreement, Statement of Work, support plan or SLA

Unless expressly agreed in writing, the Company does not guarantee continuous availability, uninterrupted operation, specific response times, specific resolution times or error-free performance of any website, software, integration or system

14. Security

The Company applies reasonable technical and organisational measures appropriate for a B2B software development and technology services provider

Security practices may include access controls, confidentiality obligations, secure credential handling, controlled development environments, project-based access restrictions and incident escalation procedures

Additional information about our general security, confidentiality, access control, credential handling and incident response practices is available in our Trust Statement

Project-specific security, hosting, backup, audit, compliance or incident notification requirements must be agreed separately in the applicable proposal, Statement of Work, service agreement, security addendum or support plan

15. Disclaimer

This website is provided on an “as is” and “as available” basis

To the maximum extent permitted by law, the Company does not warrant that the website will be uninterrupted, error-free, secure, free from harmful components or suitable for any particular purpose

The Company does not guarantee any specific business outcome, revenue increase, cost saving, market result, approval, regulatory result, technical performance or timeline unless expressly agreed in writing

16. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including loss of profits, loss of revenue, loss of business opportunity, loss of data, business interruption, reputational harm or loss of goodwill arising from or relating to use of this website

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law

Any liability arising from a client project shall be governed by the applicable proposal, Statement of Work, service agreement or other written arrangement between the Company and the client

17. Changes to the Website and Services

We may update, modify, suspend or discontinue any part of the website at any time without prior notice

We may also update descriptions of our services, pricing indications, engagement models, legal documents and website content from time to time

18. Changes to These Terms

We may update these Terms from time to time

The updated version will be published on this website

Continued use of the website after changes are published means that you accept the updated Terms

19. Governing Law

These Terms are governed by the laws of the Republic of Indonesia, unless mandatory applicable law provides otherwise

Any dispute arising from or relating to these Terms or use of the website shall be resolved in accordance with the dispute resolution rules applicable under Indonesian law, unless otherwise agreed in writing

20. Contact

For legal or service-related questions, please contact: